Terms and Conditions

GENERAL TERMS AND CONDITIONS OF THE WEBSITE AND ONLINE STORE

By placing an order at www.moouibrasil.com, you accept and agree to the Terms and Conditions of this document.

Please read it carefully. If you have any questions or suggestions, please contact us through the contact form at the bottom of this page and we’ll be happy to assist you.

MOOUI BRASIL reserves the right to revise and modify the Terms and Conditions at any time.

Spanish legislation will apply to all orders placed on our website as well as any action taken in regard to the Terms and Conditions. The resolution of any disagreement is subject to the Spanish courts in Barcelona.

COMPANY INFORMATION

MOOUI BRASIL SL

CIF: B56896442

VAT: ESB56896442

Carrer Benet Mateu, 56 entresuelo 1a 08034 Sarrià

08034, Barcelona – Spain

TRADEMARK AND INTELLECTUAL PROPERTY

MOUI CONFECÇÕES LTDA is the owner of the www.moouibrasil.com website and its contents, including trademark, characters, designs, images, codes, scripts and documentations. All material included in the website are protected by intellectual property. Reproduction, modification, republication and/or redistribution to third parties for commercial purposes are strictly prohibited without the express written consent of MOOUI BRASIL.  We will take legal action in the case of any such violations.

PLACING AN ORDER

To place your order, select the products and the quantities you want to buy and add them to the basket. You can review it before completing your order.

To complete your order, follow the online purchase procedure, select the payment method, and confirm payment. Having done that, you will receive an email with the confirmation and acceptance of the order.

MOOUI BRASIL SL will supply the products subject to availability.

If the products are available, you will receive an automatic email regarding the preparation of your order and shipping information.

Consequently, if we are unable to supply any of the products included in your order, for any reason, MOOUI BRASIL will proceed to refund the amount you have paid for the unavailable product.

GUARANTEE OF OUR PRODUCTS

Users are aware that the images of the products offered on our website are for illustration purposes only and might present differences from the original.

The pictures, illustrations and descriptions of the products provided on our website www.moouibrasil.com are merely informative and not of a contractual nature.

In the event that an item has a defect or fault during the warranty period of 30 days from receipt of the package, please get in touch with us immediately through the contact form at the bottom of this page so that we can provide you with an adequate solution as soon as possible.

Please note that products from Sale may have small defects and that we cannot guarantee the reimbursement of such item.  During sales periods, the discount does not apply to shipping costs and specific coupons might not apply. Equally the discount never applies to prior orders.

All offers are valid while stocks last, and are subject to typographical errors and price changes.

PAYMENT

We accept Visa, Mastercard, American Express and many more through Paypal payment gateway.

Our gateway’s security system guarantees the authenticity and confidentiality of the cardholder and prevents unauthorized third parties from obtaining your data.

Please be aware that customs duties for deliveries outside the European Union are not included and have to be paid to the courier upon delivery.

If an error occurs in the payment process with your credit card, you will immediately receive an email to inform you. In this case, the payment will not be processed and your order will be put on hold. You will need to contact the e-mail service to determine the action to be taken with respect to your order.

PRIVACY

Your personal information is recorded in the MOOUI BRASIL customer file. Your information is used for the assessment, initiation and execution of the delivery contract, to ensure customer relationship which includes updates on your order as well as targetted marketing activities by MOOUI BRASIL, for combatting fraud and for the compliance of legal obligations.

MOOUI BRASIL does not distribute personal information to third parties, which may compromise your privacy. If you do not wish to receive marketing offers from us, you can unsubscribe to our newsletter.

Any questions? We are happy to help!